Modem/router - - - - - - My PC = Does not work. The led light on the pc ethernet port doesn't light up, the computer does not recognize that there is a cable there. Modem/router - - - - - - New router - - - - - - My PC = Does not work. The new router does not recognize that there is cable connected in it's
If that doesn't fix it, plug the cable into another port on the router. If that fixes the problem, you've got a defective router. As long as you don't need all of your ports, you can get by.
If your computer's IP address is not in the specified segment, it cannot access the Internet. Perform the following steps to change its IP address: Use a network cable to connect the computer to the router's LAN port. Click the network connection icon in the lower right corner of your computer desktop, then open Network and Sharing Center. Go to speedtest.verizon.net. If you are not getting subscribed speed from either device, then contact support to check your service. If router tests fine, but PC does not, check to make sure you have the most up to date drivers for ethernet. Also try googling slow internet speeds for your PC.
Unplug your modem for two minutes. When plugging it back in, wait for its lights to come back on before testing your connection. If you have Xfinity Voice service and are using an eMTA modem, press the reset button on the back of the unit with a non-metallic pointed object. When the unit's lights come back on, re-test your connection.
Connect a Second Wired Router. If the second router doesn't have wireless capability, you must connect it to the first router with an Ethernet cable. Plug one end of the cable into the new router's uplink port (sometimes labeled WAN or Internet). Plug the other end into any free port on the first router other than its uplink port. ALn79.
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    • router ethernet ports not working